Testimonials

Name: Shaddock Homes
Address: 2400 Dallas Parkway, Plano, TX, 75093, US
Telephone: (972) 526 - 7700

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Customer Testimonials

Take a look at what our clients have had to say about Shaddock Homes!

"We just completed our final walk through with Robert Durham this morning and words can't express how grateful we are for having him as our builder and Diane Horn as our sales Manager. Robert is probably one of the most responsive builders we have ever worked with and this is our third home built. I know I have reached out to him on weekends and even after hours and he has always graciously responded and put our concerns at ease. We live 10 minutes away from our shaddock home so we were in the house almost daily and giving Robert constant feedback, not once has he made us feel like we were bothering him. In fact, he would always tell us that he wants us to get what we want and be happy with our future home. He delivered on that promise and more! Since the first day we have spoken to him, we immediately knew this would be a wonderful experience for us. Robert has managed to make us feel like we were his only customers by always patiently listening to us and even a couple of times, talking us out of making some silly mistakes. We always felt that he had our best interest at heart and that gave us peace of mind that we will always be taken care of no matter what. Both Diane and Robert truly represent Shaddock's values and delivers on the company's promise to turn our dream of a new home into reality! We will be closing on our home tomorrow and we could not be more delighted and excited! Diane has always been wonderful to work with as well, very patient, very calm and has always offered her assistance to us every time we needed it. You have a wonderful team working in the Whitestones subdivision and we will gladly refer our friends to go through the same wonderful experience we have gone through."
Houda E. - Whitestone Estates Homeowner
"I liked everything through out the process. Karen, Greg and Stephanie were very helpful thought out the time from contract through move-in. This team has more patience which made communication smooth for any questions or concerns that I before and even after moving in the house. Not only the house turned beautiful but also I felt there is a hope to have better communication between us and the Shaddock team in future for suggestions. Love to recommend Shaddock Homes especially the team that I worked with. One special thing that I observed is in the current on going covid situation shaddock team managed to construct the house within the time frame.

I liked Karen for her smartness, knowledge, timely response. I would definitely recommend anyone to her. Her patience was extreme towards us for the questions we had thought our questions are silly she used to answer everything. If anyone ask me for rating Karen I would say seamlessly she's worth more than 100%.

We worked with Stephanie. Just one word for her Extremely knowledgeable. Her suggestions were incredible. When doing design center most of our selections are done by Stephanie which turned our house more beautiful. Thanks to her expertise in the field.

Greg is strongest builder I ever met. During our concerns/issues that were found Greg stood up and fixed the issues fast. Overall we had best experience with Greg."
Tummala Family - Edgewood Homeowners
"Loved my building manager, Robert Durham. He treated this house as if it was his own. Was very accessible, responsive and extremely courteous."
Wasemiller Family - Whitestone Estates Homeowners
"The entire team was great. Clark, our builder, looked after our home as if he was building it for his family. He had great attention to detail. Design center was great picking selections. David, the sales manager, was great to work with and went above and beyond with our requests and questions prior to contract. Was very helpful in the floor plan design process and came up with solutions to our problems we were trying to correct. Loved how Kristin Denney in the Design Studio provided us with opinions and pointed us in the right direction for the look we wanted. Was very patient. We love how everything turned out."
Mayor Cheney - Shaddock Creek Estates Homeowner
"Karen Rosebero and Greg were extremely helpful wherever needed, I would thank them for all the support."
Kodakanchi Family - Edgewood Homeowners
"Karen Roseboro worked with us on price & closing costs and helped keep us informed and prepared for closing and move-in."
Ames Family - Edgewood Homeowners