Testimonials

Customer Testimonials

Take a look at what our clients have had to say about Shaddock Homes!

  • "I have lots of 'like' experience. The quality of our home is 'like'. When I entered the home for the first time, it's like a new church. It's very quiet, clean and beautiful. Before the final inspection, they put tapes on several places even though I couldn't notice and fixed all of them before closing. Shaddock is trying to make it's best and perfect. Actually, I don't actually have 'dislike'. 

    Sales agent Karen gave us very professional advice based on our budget. She is also very friendly, helpful all the time. No hidden matters. As we purchased from California, I had her take pictures of our home a couple of times while our home was being built. We really thank her for supporting us and are really happy she is our sales agent."

    Minamoto Family - Windsong Ranch Creekside Homeowners

  • "I loved professionalism, commitment by my sales agent Lexy Akers and construction manager Jayson Hill. My Design center agent Leslie Barnes was a pleasure to work with."

    Palvai Family - Lakewood at Brookhollow 55' Homeowners

  • "I want to take this opportunity to thank Diane, Tammy, and Ty and Javier for making my son’s dream home a reality. The house turned out to be better than we could ever imagined.

    Iwant to give a special shout out to Javier! He has been phenomenal. I can’t say enough good things about him. He is meticulous, diligent, knowledgeable and super helpful. Every time we had any questions, he always responded immediately. If I texted him a question, 2 seconds later I would get a reply regardless of the time of day or even on weekends.

    Javier always kept us informed of supply chain issues, etc and worked hard to provide us with quick resolutions. During our final walk thru, we didn’t find much to write down because Javier already got it covered and even had vendors lined up to fix. We really appreciated his positive attitude and willingness to go above and beyond. Javier is always on top of things. We couldn’t have asked for a better builder."

    Tan Family - Castle Hills Homeowners

  • "Matt Phillips has been amazing. He has addressed any issue that I have reported very timely and comprehensively. His demeanor is very polite and courteous too."

    Grady Family - Lakewood at Brookhollow Homeowners

  • "I believe building during Covid has been a very unique experience. I liked that Shaddock representatives were always professional, responsive, and kept me abreast of activity during construction of my home. Delays which were out of Shaddock's control (material delays/shortages, housing demands, etc.) were frustrating for all involved, but regular communication from my sales and construction team made matters bearable. Overall, it was a very organized experience!

    It is hard for me to describe only ONE thing I liked about working with Jackie Lillis. She was very personable, knowledgeable, and treated me with respect from the first time I visited the community. Of all other communities I visited (Shaddock and its' competitors), she left the most favorable impression, so I made the decision to work with her and build in The Lakes at Legacy. If I had to describe ONE thing I like about working with Jackie, I'd say that she is very trustworthy! (which is very important for me deciding who I conduct business with)

    Kristen Denny was very resourceful! With her expertise and eye for design, she was able to assist me with bringing my ideas together, while remaining within my budget. I appreciated her patience when I was a bit indecisive, and providing a timely response to my inquiries. It was with Kristin's help that I now have a beautiful home that I am elated to live in!

    I enjoyed working with Michael Gionta, and would use many favorable terms to describe the positive experience I had working with him. The ONE thing that struck me is that he is Diligent and highly committed to ensuring a positive construction experience for Shaddock homeowners. I appreciated his quick responses to my concerns/inquiries, weekly updates on the building process, and quick follow-up even after I'd closed on my home. I'm sure he was quite busy, but I never felt neglected or 'out-of-the-loop'!"

    Taylor Family - Lakes at Legacy Homeowners

  • "Though there were delays due to Covid the Shaddock team was very professional in communicating construction progress and patiently answering all our questions. Being a first time home owner, I was really impressed with Sales Manager Maria and Construction Manager Austin in helping me understand nuances of construction through out of the project."

    The Village at Twin Creeks Homeowners

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