About Shaddock

Testimonials

Take a look at what our clients have had to say about Shaddock Homes!

"What we liked most about our experience with Shaddock Homes would be how custom we could really make it. The materials offered to choose from and the customer service from all associates made it a dream experience!"

Courtney D. - KingsBridge

"This is going to be a long read, but I promise you that it will be worth it. So grab a glass of wine or a beer, and maybe some popcorn. My name is Michael Doan; my wife and I recently closed on our new Shaddock home in the Estates at Rockhill in Frisco. We have been Frisco residents since 2000, and we told ourselves that we would never live as far north as highway 380. But look at us today -- we have moved to FM423 and highway 380. You are probably wondering, if we told ourselves that we would never be that far north, then why and how did we end up so far north? Two words: Shaddock Homes. I do not remember the exact timeframe, but we first learned about Shaddock Homes around 2006. We enjoyed walking through new home construction and we walked through the homes at Shaddock Creek Estates (and the Sotherby homes at Waterstone). We were just so mesmerized and in such awe at the LEVEL OF CUSTOMIZATION, ATTENTION TO DETAIL, and LEVEL OF QUALITY with those homes, but owning a Shaddock home was merely wishful thinking for us back then. Fortunately, today, through successes of our careers (and maybe some luck), our dream has come true. It is that kind of REPUTATION that drove my wife and I to build a Shaddock home so far north with our friends. Yes, our friends also built a Shaddock home next to us! Although that reputation alone was enough for us to choose Shaddock, there were other determining factors. We love Shaddock floor plans, especially our 5248. The floor plans are well thought out with a tremendous amount of style and character. Having the master bedroom and a bedroom downstairs makes it convenient for parents and their baby, or a couple and their elderly parents. Having bedrooms that do not share common walls is great for noise/sound isolation. In addition to that, I cannot sing enough praise about Joe Callender and Tim Long. They are both a rare breed with a great passion for what they do. Joe is one of the very few sales consultants I have met that thoroughly knows the products that he sells and is able to answer most, if not all, of our questions. His challenge was not to sell us on a Shaddock home, but to sell us on the area/community. It is almost as though Joe put himself in our shoes. Furthermore, he also gives solid home building advice; when I meet other Shaddock customers, I always tell them to trust uncle Joe, because he has lived in Frisco for many years and has BEEN WITH SHADDOCK FOR MANY YEARS. Likewise, Tim is one of the very few I have met that UNDERSTANDS CUSTOMER SERVICE. Throughout our entire build process, Tim has gone above and beyond in making us feel important. I have sent him numerous emails on late Sunday evenings and have received replies just minutes later, even if it was a simple acknowledgement. He has always been RECEPTIVE to our questions, concerns, and feedback throughout the entire build process. It is also not surprising that Tim has also BEEN WITH SHADDOCK FOR MANY YEARS. Those guys are all about building homes, and BUILDING RELATIONSHIPS. I know that there are a lot of hands involved in building a home, many we have no contact/interaction with, but to us, the customer, Joe and Tim are the face of Shaddock. I have found them to HAVE HONESTY AND INTEGRITY. It is not surprising that we have visited Joe (and our house) on a regular basis during the build just to enjoy his company. And now that our house is finally complete, we will continue to make time to visit Joe. In closing, I have been in my career for over 24 years, but I have worked in many industries. I have observed that your more successful companies almost always have: a) employees that are happy and satisfied with their work and their employer, AND b) customers that are happy and satisfied with the product or service. If the employees are passionate about their work and employer, then they are empowered to provide a highly satisfactory level of service to customers. When that happens, the company will thrive. It is a synergistic relationship between employer/employee/customer that makes a company successful. Based on what we have experienced so far, it is no surprise that Shaddock has this synergy. Our entire Shaddock experience has been a dream for us, and I think I can speak for our friends too. So from the bottom of our hearts, to all involved, thank you for building our Shaddock dream home. P.S. I will also throw a kudo/shout-out to David Price at Shaddock Creek Estates. My wife and I stopped by the model to get design ideas (but David and I ended up talking about cars, hehehe). He made us feel very welcome and important, despite us building with Joe."

Michael and Becky Doan

"Karen was very personable and great to work with. She made us feel important and not like just another buyer. More like a friend!"

The Lovejoys - Inspiration

"From the first day we walked into the sales center, it felt as if we were dealing with a genuine person who didn't come off as "sales-sy." Karen was extremely patient and guided us on making the most informed decisions. Her no pressure and warm attitude was definitely a quality to be appreciated - well done Shaddock!!!"

Manu Sethi

"100% of our experience I really have to attribute to Karen. She gave us such amazing guidance and advice from the moment we walked in the door at the model home, until the day we signed our closing documents. She invested so much time in us and we couldn't have had a better experience! It has been a dream come true!"

Courtney D. - KingsBridge

"We can't express our gratitude enough to both Karen and Zach in this process. Our feelings are very positive. If we had a concern/issue, it was handled professionally and completely. All good."

The Hintz - Castle Hills

"Thanks to your company and the excellent service provided by Karen Roseboro, I'm enjoying the coziness of my new home. Not only did Karen provide helpful advice regarding the color of my cabinets, type of flooring, wiring choices, etc. but her ready smile made my first home building experience even better than I expected. She let me know all the important information regarding the building procedures and uncomplainingly listened to my indecisiveness on making design decision choices. She has a caring approach and is a true professional. I would especially like to commend Karen for her professionalism and would recommend your company to anyone needing a new home in the future. Keep up the good work."

Nakia B. - Inspiration

"Mike Yost did a stellar job helping our family with the construction of our home. He kept us informed, always treated us with respect, and answered our questions in a timely and courteous manner. Mike did an awesome job and we greatly appreciate it! This is our 2nd time building a home and I can say that the quality and value with Saxony (and Mike) was much better than our previous experience. We appreciate all he did to get us closed on time!"

The Aday Family in Inspiration

"What we appreciated most about Shaddock Homes was the respect and the time devoted to us. David Price was professional and patient through the entire process. We are very excited to move in this weekend! We are so glad we selected Shaddock Homes. The entire organization was responsive and displayed genuine care for us and the process. We will recommend Shaddock to our dearest friends and family."

Curtis & Kelly Collier

"I am in the process of building my second Shaddock house. To me there is not a better new home builder out there building sub million dollar homes. They do not cut corners and they use excellent products and contractors to build their houses. I am beyond thrilled to be building a new home for my family with them."

Jason Goodwyn

"You know when you enter a Shaddock Home! From the sight lines to the beautiful staircases, Shaddock does it right! Keep it up!"

Brad Holden

"I have been in real estate almost 20 years, and in that time I have dealt with lots of new homebuilders all over the metroplex. When a client of mine tells me they want to go look at new homes I often times cringe because I have no idea what the on-site sales person is going to be like. From the very first time I met Michelle Tornes I was extremely impressed. She was so professional and so personable and so knowledgeable. She knows her product inside and out more so than most any other on-site sales person I have ever encountered. Whenever I or my buyers would ask her any question, she knew the answer. I can't tell you how refreshing that is and how well it reflects not just on her but on the entire Shaddock Homes company. I am the sales manager at my brokerage I have already told all my agents how wonderful Michelle Tornes is and if they have any clients looking in the Celina/Prosper area they absolutely must call Michelle!"

Local Realtor

"These people are the best! We had a home in Murphy, TX built by them and they do beautiful work! Their houses are a work of art and their customer service can't be beat either. The owner, Mr. Shaddock personally visits all of the houses that are built to ensure that they are a quality product."

Mae West

"Our builder always kept us informed during the various stages of the construction and he took my customer experience to an entire new level."

Happy Home Owner

"Our Sales Manager respected our concerns however big or small. He worked hard to retain the trust and confidence that we placed on him. He was extremely poised and had a great respect for all the of our needs and he believed in honesty and integrity."

Home Owner

"We are delighted to say the our builder gave us a new perception to what customer experience in a home building process could be."

Home Owner

"We recently became the proud home owner of a Shaddock Home in Stonecreek Village in Frisco. We would like to thank Shaddock Homes for making our home building experience wonderful."

Home Owner in Stonecreek Village

"Our Sales Manager respected our concerns however big or small. He worked hard to retain the trust and confidence that we placed on him. He was extremely poised and had a great respect for all the of our needs and he believed in honesty and integrity."

Home Owner

"Gorgeous homes...stunning architecture...unsurpassed attention to detail. I have personally and professionally worked with Shaddock homes. Each of my experiences have been nothing short of stellar. It is my pleasure to recommend Shaddock Homes."

Misty Brown Thomas

"When it comes to Custom Home Building there is no one that knows it better than the Shaddock family and it shows in everyone of their Shaddock Homes. We are proud that they are a apart of our industry."

TW Bailey

"Spectacular and functional first impression that will create a lasting memory."

Connie Kruse

"We are so excited to be building with Shaddock Homes. David Price in the sales office and Scott Mitchell as our builder are just awesome. Very responsive and helping us learn and understand as we go through the process. Very excited to see the final product."

Carolyn Bennett Alvey

"Our Sales Manager respected our concerns however big or small. He worked hard to retain the trust and confidence that we placed on him. He was extremely poised and had a great respect for all the of our needs and he believed in honesty and integrity."

Home Owner

"Michelle has the best style when it comes to dealing with customers. She is consistently cheerful and positive. I always felt she was being totally honest and upfront with us during the entire process. Michelle has been the best home salesperson we've ever worked with."

Kim Ortolani - Homeowner

We were at Light Farms over the weekend checking on the progress of the house and everything looks great. I want to personally thank you for all of your help and guidance through this process, it has been much easier than I anticipated. As I mentioned to you before, we came very close to purchasing in Frisco, and while Frisco is great, Light Farms felt more like a small town community and a great place for our children to call home. Our two boys have already met quite a few boys at their respective schools. Being in development I understand the importance of location and given Light Farms proximity to the tollway, Hwy 380 and Preston Road we are only minutes from anything we could ever need. Thank you again for all of your help and I know we made the right decision by choosing to build with you and Shaddock Homes in Light Farms.

Happy Homeowner

I (along with my wife) would like to provide feedback on our purchasing experience and in appreciation of Alan and Lori. We have been looking for a home for the past 2 years and had experiences from different sales staff from many builders. My first interaction at Shaddock Sales Office in Villages of Stonelake Estates on Jan-04 (exactly one month ago) was with Lori who helped us in giving apt. information regarding the property. Her information did motivate us to take a look at the property and liking the property which we call as our home today. Lori was very warm when ever we visited or called at the office and always ready to help us with all our questions. Alan was very professional and was very helpful and patient with all our questions and requests. Alan was very helpful in giving us the options when we asked for changes to the fence. Alan also recommended us to Willow Bend mortgage which worked out well for us. Alan had stayed beyond 6pm twice which was much appreciated and during both the occasions he made sure we got all the information and questions answered. Always answered calls (even on his Off office days.) He was very prompt in responding to my emails. Both Alan and Lorie were very confident of the products (Shaddock Homes) they represented and we felt good about the attention they gave us during our office visits or when we called. Both of them are knowledgeable of the surroundings and community which we benefited from. I would 100% recommend Shaddock Homes and would send them to Alan and Lori, if they are looking for home in Frisco.

Bala - Happy Home Owner

"Great home! Most of your backyards have a lot of room for a pool. I always love to build behind your homes. You guys are the best when it comes to great drainage and customer service. My brothers, Tom Hauk, David Hauk and myself love to add a Mirage Custom Pool because your homes are like an expensive picture frame."

Jeff Hauk, Mirage Custom Pools

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